Please check your junk or spam folder for your tickets, as tickets can sometime end up in there. Tickets are sent from the email addresses onlinequery@birminghamhippodrome.com or tickets@birminghamhippodrome.com and will have the subject heading of “Your tickets”. If you can’t find them don’t worry – we are happy to resend or arrange for tickets to be available to collect at the box office. To request this please contact us.

You can access e-tickets at any time by logging into your account and viewing My Bookings.

• Post-Purchase Line

  Sorry our phone lines are now closed. We are open 10am - 6pm, Mon to Fri and 12 - 6pm Sat, if we have a performance.

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