We use cookies across our website to improve user experience. This page explains:
- What cookies are
- Types of cookies we use
- How you can control the use of cookies from our website
- Further information and contacting us
- How to make a complaint
Who we are
Birmingham Hippodrome Theatre Trust Ltd (BHTT) (Registered Company No. 1446309) is an independent registered charity (Registered Charity No. 510842) with a voluntary Board of Trustees. We were established in 1979 to present theatrical productions, encourage the arts, and promote education. We receive no regular revenue funding grants. Our income comes from a share of ticket sales, commercial activity, corporate support, and donations. We have a trading subsidiary, Birmingham Hippodrome Ltd (BHL), which covenants all profits to BHTT. For this policy, “we”, “us”, “our” and “Birmingham Hippodrome” refers both to BHTT and BHL.
What are cookies?
Cookies are small text files made up of letters and numbers with an expiry date, stored in your browser on your computer or mobile device. They are created when your browser loads a website, which sends information to the browser to generate the cookie. Each time you revisit the website, your browser retrieves and sends the cookie back to the website’s server, and when the cookie expires, it is automatically discarded.
Cookies record details about your internet activity, such as whether you have visited our website before, and store this information on your device (e.g., computer, tablet, or phone). The cookies we use do not collect personally identifiable information, and we only share anonymised, aggregated usage data with third parties.
Persistent cookies remain on your device after you close your browser, allowing your settings and preferences to be remembered for future visits. You can delete these cookies at any time through your browser settings. Cookies sent from our website only relate to its use and have no other effect on your device.
The types of cookies we use
We collect four types of cookies. Below, we explain what these are, what they do, and how long we store them for – this can vary from a Session to set of minutes, hours, or days. A Session starts when you launch a website and ends when you leave it or close your browser window.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Cookie | Purpose | Duration |
| .AspNetCore.Antiforgery.jI1QfjFNWzM | Helps protect against cross-site request forgery attacks by ensuring that requests made to the site are legitimate and not malicious. | Session |
| .AspNetCore.Mvc.CookieTempDataProvider | Temporarily stores data between requests, such as form inputs or user preferences, to maintain state during a session. | Session |
| __cf_bm | Helps manage incoming traffic that matches criteria associated with bots | Persistent |
| __RequestVerificationToken | Helps protect against cross-site request forgery attacks by ensuring that requests made to the site are legitimate and not malicious. | Persistent |
| _cfuvid | Identifies individual users to ensure proper functioning of certain services on the site. | Session |
| _dc_gtm_UA-xxxxxxxx | Helps Google Tag Manager load other scripts and code on the webpage. | Persistent |
| ai_user | Tracks user activity for Microsoft Application Insights, which collects usage data for apps on Azure. It helps count unique users over time | Persistent |
| basket | Remembers items added to the shopping basket during the user’s session. | Persistent |
| esctx | Helps maintain session data across different pages and services on the site. | Session |
| firstSeen | Records the first time a user visits the site. | Persistent |
| FormsWebSessionId | Stores a unique session ID to track user activity across the website. | Persistent |
| i18n_redirected | Remembers the user’s language preferences for content display. | Persistent |
| jt.candidate.Session_290 | Tracks sessions of job candidates across different stages of the application process. | Session |
| jt.candidate.Session_321 | Tracks sessions of job candidates across different stages of the application process. | Session |
| jt.candidate.Session_372 | Tracks sessions of job candidates across different stages of the application process. | Session |
| jt.candidate.Session_451 | Tracks sessions of job candidates across different stages of the application process. | Session |
| jt.candidate.Session_479 | Tracks sessions of job candidates across different stages of the application process. | Session |
| lang | Remembers the user’s language preferences for content display. | Persistent |
| maintenance | Used to manage the site’s maintenance mode and ensure proper function. | Persistent |
| OptanonAlertBoxClosed | Remembers if a user has seen and closed the cookie notice, preventing it from showing again for up to a year. | Persistent |
| OptanonConsent | Stores the user’s consent preferences for the use of cookies. | Persistent |
| PHPSESSID | Used to manage session data for embedded content from this domain | Session |
| QueueITAccepted-SDFrts345E-V3_rkandrbonsale | Stores user consent for the QueueIT virtual waiting room during high-traffic events. | Persistent |
| QueueITAccepted-SDFrts345E-V3_viaduktgolive | Stores user consent for the QueueIT virtual waiting room during high-traffic events. | Persistent |
| RpsAuthNonce | Stores a secure token for user authentication purposes. | Persistent |
| stsservicecookie | Used for maintaining authentication service functionality. | Session |
| usenewauthrollout | Determines whether new authentication methods are used on the site. | Persistent |
| viaduktid | Identifies the user during their visit and ensures proper website operation. | Persistent |
| wordpress_1335f504ccecdc7051ee18bcadb500df | Stores login information for users who are logged into WordPress. | Persistent |
| wordpress_logged_in_1335f504ccecdc7051ee18bcadb500df | Stores information about logged-in users in WordPress. | Persistent |
| wordpress_sec_ | Secures user sessions on WordPress by storing authentication details. | Persistent |
| wordpress_test_cookie | Ensures WordPress functionality by checking if the user is logged in. | Session |
| wordpress_xxxxxxxxxxxxxxxxxxxx | Stores authentication details for WordPress users. | Persistent |
| wordpresspass_1335f504ccecdc7051ee18bcadb500df | Stores WordPress user session data for maintaining login status. | Persistent |
| wordpressuser_1335f504ccecdc7051ee18bcadb500df | Stores WordPress user session data for maintaining login status. | Persistent |
| wp-postpass_1335f504ccecdc7051ee18bcadb500df | Stores the user’s WordPress settings and preferences. | Persistent |
| wp-postpass_xxxxx | Remembers the user’s WordPress settings and preferences. | Persistent |
| wp-settings-0 | Manages load balancing for improved site performance. | Persistent |
| wp-settings-time-0 | Manages load balancing for improved site performance. | Persistent |
| x-ms-gateway-slice | Manages load balancing for improved site performance. | Session |
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all these services may not function properly.
| Cookie | Description | Duration |
| __qca | Used by Quantcast to gather data for website rankings, audience analysis, and targeted advertising. | Persistent |
| _dlt | Associated with Google’s ad exchange, primarily used for targeted advertising. | Persistent |
| ANONCHK | Collects data on how users interact with the website and tracks ads they’ve seen before visiting the site. | Persistent |
| buid | Tracks user behaviour across sessions to help with improving the website’s functionality. | Persistent |
| CLID | Set by Dstillery to enable social media sharing and gather data when users share content from the website. | Persistent |
| fpc | Remembers your preferences and login details for convenience during future visits. | Persistent |
| iutk | Helps identify and authenticate users during a session. | Persistent |
| MR | A first-party cookie from Microsoft to track website usage for internal analytics. | Persistent |
| MUID | A unique identifier used by Microsoft for user tracking across multiple domains, typically set by embedded Microsoft scripts. | Persistent |
| PSSID | Helps maintain the security of your session by tracking user activity. | Persistent |
| SM | A first-party cookie from Microsoft to track website usage for internal analytics. | Session |
| sp_landing | Used to embed the Spotify audio player and track users who interact with the embedded player. | Persistent |
| sp_t | Linked to Spotify, tracks users and non-users across domains when Spotify tools are embedded on websites. | Persistent |
Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
| Cookie | Description | Duration |
| _clck | used for tracking user interactions with the website, associated with the Microsoft Clarity analytics service. | Persistent |
| _clsk | Helps track and analyse site usage for performance optimisation. | Persistent |
| _ga | Used to distinguish unique users by assigning a randomly generated number, tracking visitor, session, and campaign data for Google Universal Analytics. | Persistent |
| _ga_1TMV6TH8K7 | Used for tracking unique users and their session data in Google Analytics. | Persistent |
| _ga_GGE29DM4H0 | Used for tracking unique users, specific to Google Analytics. | Persistent |
| _ga_xxxxxxxxxx | Another variant of the _ga cookie used to track unique users and gather analytics data. | Persistent |
| _gax | Tracks statistical data on how a visitor uses the service and helps in generating insights. | Persistent |
| _gclxxxx | Used for Google conversion tracking, allowing Google to track user actions after viewing an ad. | Persistent |
| _gid | Stores and updates a unique value for each page visited, used for tracking user behaviour in Google Analytics. | Persistent |
| _hjAbsoluteSessionInProgress | A Hotjar cookie used to detect the first pageview session of a user, set as a True/False flag. | Persistent |
| _hjFirstSeen | Identifies a new user’s first session on a website, indicating if Hotjar is seeing this user for the first time. | Persistent |
| _hjid | This Hotjar cookie persists a unique user ID across visits to ensure that behaviour is linked to the same ID on subsequent visits. | Persistent |
| _hjIncludedInPageviewSample | Determines if a visitor is included in the data sampling based on the pageview limit defined by the site. | Persistent |
| _hjIncludedInSessionSample | Identifies if a visitor is included in the data sampling for sessions, based on the daily session limit set by the site. | Persistent |
| _hjIncludedInSessionSample_2043261 | Stores session data for Hotjar, linking all actions within the session to the same session ID. | Persistent |
| _hjIncludedInSessionSample_537498 | Another Hotjar session cookie that links all actions within a specific session for the same user ID. | Persistent |
| _hjSession_2043261 | This cookie persists the Hotjar user ID across sessions, ensuring consistent user tracking. | Persistent |
| _hjSession_537498 | Another instance of the Hotjar cookie for user tracking, ensuring the user ID persists across sessions. | Persistent |
| _hjSessionUser_2043261 | This cookie persists the Hotjar user ID across sessions, ensuring consistent user tracking. | Persistent |
| _hjSessionUser_537498 | Another instance of the Hotjar cookie for user tracking, ensuring the user ID persists across sessions. | Persistent |
| _hjTLDTest | Used by Hotjar to test the best cookie path for sharing data across subdomains, ensuring data can be shared across different URLs. | Session |
| _vis_opt_exp_n_combi | This Visual Website Optimiser cookie tracks which version of a page the user has been shown in a performance test. | Persistent |
| _vis_opt_s | Used by Visual Website Optimiser to distinguish between new and returning visitors for performance testing of page variations. | Persistent |
| _vis_opt_test_cookie | Tests if the browser is set to allow cookies, ensuring proper tracking for performance measurement in VWO. | Session |
| _vwo_ds | Stores data related to Visual Website Optimiser, helping to track performance and page version variations. | Persistent |
| _vwo_referrer | Tracks the referrer URL that brought the visitor to the site, used by VWO for performance measurement. | Persistent |
| _vwo_sn | Stores data on which page version a user has seen, ensuring they see the same version during further interactions. | Persistent |
| _vwo_uuid | Used by Visual Website Optimiser to store a unique visitor identifier, ensuring consistent tracking for performance testing. | Persistent |
| _vwo_uuid_v2 | Helps to maintain a unique user identifier for consistent tracking in VWO. | Persistent |
| ai_session | A Microsoft Application Insights cookie that tracks session data and user activity for apps built on the Azure cloud platform. | Persistent |
| MicrosoftApplicationsTelemetryDeviceId | Tracks device-specific data for improving performance and experience across Microsoft applications. | Persistent |
Targeting cookies
These cookies may be set through our site by our advertising partners. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie | Description | Duration |
| no name | Maintains session data from Facebook | Session |
| __Secure-ROLLOUT_TOKEN | Used to manage the rollout of new features and track their performance. | Persistent |
| _fbp | Used by Facebook to deliver targeted ads, including real-time bidding from third-party advertisers. | Persistent |
| _tt_enable_cookie | Used by TikTok to enable tracking for personalised ad delivery. | Persistent |
| _ttp | Tracks user behaviour for targeting relevant ads through TikTok. | Persistent |
| ActivityInfo2 | Tracks conversions associated with a unique visitor for attribution and ROI measurement. | Persistent |
| ad-id | Provided by amazon-adsystem.com for advertising purposes, helping to track ad performance. | Persistent |
| ad-privacy | A cookie from amazon-adsystem.com used for advertising purposes, particularly for tracking privacy settings. | Persistent |
| anj | Contains data indicating whether a cookie ID is synced with an AppNexus advertising partner. | Persistent |
| cid | Improves advertising by redirecting more relevant ads to the visitor and enhances campaign performance reporting. | Persistent |
| cid_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX | A unique identifier used to track user activity for targeted advertising. | Persistent |
| CONSENT | Tracks information about how users interact with the website, including any ads they’ve seen before visiting the site. | Persistent |
| csrftoken | Associated with the Django web development framework, this cookie helps protect websites from a particular type of attack on web forms. | Persistent |
| d | Yahoo HTTP cookie, typically used for tracking and analytics on Yahoo-related websites. | Persistent |
| DEVICE_INFO | Collects information about your device for delivering targeted ads based on device-specific data. | Persistent |
| eyeblaster | Tracks user behaviour for delivering relevant, personalised ads. | Persistent |
| GCL_AW_P | Used by Google to track ad performance and deliver more relevant ads to users. | Persistent |
| IDE | Set by DoubleClick (Google) for real-time bidding in Google’s ad exchange, primarily used for targeted advertising | Persistent |
| lkqdid | Tracks user activity across websites for personalised advertising purposes. | Persistent |
| lkqdidts | Stores timestamp data for tracking the duration of user activity for ad targeting. | Persistent |
| mc | Provided by Quantserve to anonymously track how visitors use the website. | Persistent |
| MC1 | A Microsoft cookie used for identifying users and targeting them with relevant ads. | Persistent |
| MS0 | Collects information on user interactions with ads to improve ad targeting. | Persistent |
| muc_ads | Tracks user behaviour to serve ads that are more relevant to their interests. | Persistent |
| personalization_id | A cookie from X used for tracking and targeting, based on user interaction with X’s social networking features. | Persistent |
| qcSxc | Used for tracking interactions with ads and delivering personalised advertising content. | Persistent |
| smxtrack | Tracks user activity across websites for delivering targeted advertisements. | Persistent |
| sr76 | Used to measure ad performance and deliver personalised advertisements to users. | Persistent |
| SRM_B |
A first-party Microsoft MSN cookie, ensuring proper functioning of the website.
|
Persistent |
| test_cookie | Set by DoubleClick (Google) to check if the visitor’s browser supports cookies for ad tracking. | Session |
| TESTCOOKIESENABLED | Used to check if the user’s browser is configured to support cookies, ensuring that the site can function properly with cookies enabled |
Persistent
|
| u2 | Collects data on website navigation and the effectiveness of ads shown to visitors during their navigation. |
Persistent
|
| uuid2 | Owned by AppNexus, this cookie is used for online advertising, tracking users across websites. |
Persistent
|
| VISITOR_INFO1_LIVE | Set by YouTube to track user preferences for embedded YouTube videos and determine if they’re using the new or old interface. |
Persistent
|
| VISITOR_PRIVACY_METADATA | Stores privacy-related information about the visitor, used to manage consent preferences and track privacy settings across the site. |
Persistent
|
| YSC | Set by YouTube to track views of embedded videos on websites. | Session |
Third party cookies
Our website includes links to other sites (such as Facebook, Instagram, LinkedIn, X, and YouTube, TikTok). These third-party sites may set cookies on your device when you interact with their content on our site. We do not control these cookies and recommend you review the cookie policies of each third-party site for details on how they use cookies.
How you can control the use of cookies from our website
When you visit our website
If you prefer not to opt in to certain types of cookies, you can adjust your preferences using our cookie consent tool when you first visit our website. Your choices will be recorded and stored for up to one year.
When you first visit our website, you are presented with a pop-up, which gives you the following options:
- Accept All Cookies – this applies all cookies.
- Essential cookies only – this only applies strictly necessary cookies.
- Cookie Settings – allows you to turn different types of cookies on or off.
If you click on the cross, only strictly necessary cookies will be applied.
Using browser settings
You can block cookies by changing settings in your browser. Bear in mind that if you block cookies then our website, and other sites you visit, may no longer work for you as intended.
Changes that you make to browser settings will only apply to that browser; if you use multiple browsers (e.g., Firefox, Google Chrome, Microsoft Edge, Safari) and wish to opt out of cookies then you will need to change settings in each browser that you use.
Changes to browser settings will only take effect on the device on which you make those changes unless your browsers are set up to share your settings across different devices. If your browsers are not set up in this way and you want to opt out of cookies then you will need to change the settings of each browser on each device that you use.
If you delete all cookies, then all site preferences stored on your device will be deleted. This means that if you opt out from cookies for a given site and then delete all cookies, your opt-out will not be saved and you will need to opt out again (which will store a strictly necessary cookie so that your device can remember that you have opted out).
Below are links to instructions for opting out of cookies for some of the most popular browsers:
Firefox
Google Chrome
Microsoft Edge
Safari
Unfortunately, we cannot help with issues caused by changes to your device settings. If you have problems, try resetting your browser settings and clearing your cache for our site.
Further information and contacting us
You can find out more about cookies at allaboutcookies.org and individual cookies on www.cookiepedia.co.uk
The ICO (Information Commissioner’s Office) provides more information on cookies, including how to see what cookies have been stored and how to manage and delete them.
To request information about yourself or to find out more about our privacy, data protection and records retention measures, please write to: Data Protection, Birmingham Hippodrome Theatre, Hurst Street, Southside, Birmingham, B5 4TB
Email: dataprotection@birminghamhippodrome.com. Specify in your communication the exact nature of the information you wish to request.
How to make a complaint
If you are unhappy with how we are processing your personal data and take the view that we are not complying with UK GDPR, you have the right to complaint to the Information Commissioner’s Office (ICO).
Visit: https://ico.org.uk/concerns/
Write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Changes to this policy
We may change or update this Cookie Policy from time to time. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the Cookie Policy on your first use of the website following the alterations.
Last updated February 2025