If you book online, you will be allocated e-tickets. You will receive an order confirmation by email first and then your tickets will arrive separately within 1 hour.
You should receive your order confirmation within 5 minutes of booking. If you haven’t, please contact us below and a member of the team can check your account. You can also view your booking on the Upcoming Events page in your account section on the website.
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Post-Purchase Line
Post-Purchase Line
If your query is relating to an existing booking, please call our Post-Purchase Line on 0121 689 1070 with your order number to hand if you have it. Please note that we can only speak to the named booker for Data Protection purposes.