Please check your junk or spam folder for your tickets, as tickets can sometime end up in there. Tickets are sent from the email addresses onlinequery@birminghamhippodrome.com or tickets@birminghamhippodrome.com and will have the subject heading of “Your tickets”. If you can’t find them don’t worry – we are happy to resend or arrange for tickets to be available to collect at the box office. To request this please contact us.
You can access e-tickets at any time by logging into your account and viewing My Bookings.
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Post-Purchase Line
Post-Purchase Line
If your query is relating to an existing booking, please call our Post-Purchase Line on 0121 689 1070 with your order number to hand if you have it. Please note that we can only speak to the named booker for Data Protection purposes.
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Email Us
Email Us